Pacrim Hospitality Services Inc.

08 December 2008

Effective today travelers with pets now have more choices than ever on a wide variety of pet friendly hotel options in Canada while at the same time, supporting the humane treatment of animals. A new and innovative collaboration between the Canadian Federation of Humane Societies (CFHS) and Pacrim Hospitality Services Inc. (PHSI) has created a unique, pet-friendly accommodation program called the Purrrfect Place to Paws.

Hotels under the management of PHSI have been recognized as the Pet Friendly Choice of CFHS. Hotels in the Pacrim Hospitality Services portfolio are offering hotel guests traveling with their pets, comfortable pet-friendly accommodation and special pet “treats”. Importantly, with every room purchased under the Purrrfect Place to Paws program a contribution will be made to the Canadian Federation of Humane Societies supporting its efforts to promote humane treatment of animals.

“Pacrim Hospitality Services Inc. prides itself on providing guest service that exceeds expectations as well as contributing to our communities,” PHSI CEO Glenn Squires said today in announcing the partnership. “We know that growing numbers of pet-owners travel with their pets while on business or pleasure. Our hotels will welcome them with services they appreciate and will support humane societies across Canada at the same time,” he added.

“The CFHS is thrilled and honoured to partner with Pacrim Hospitality Services Inc. on this progressive and timely initiative,” says Chief Executive Officer Steve Carroll. “The contributions from the Purrrfect Place to Paws initiative will contribute to CFHS work in animal welfare programs such as national pet adoption and responsible pet ownership initiatives,” he said. The CFHS is the only national voice of humane societies and SPCAs and works collaboratively with member societies and Canadians to promote respect and humane treatment toward all animals.

The new pet-friendly program can be booked with any of Pacrim’s participating hotels online at www.PurrrfectPlacetoPaws.com, toll free at 1-877-672-7387 (PETS) or by calling the hotel directly. Intergy eMarketing and Reservation Solutions, a division of PHSI, is the technology partner for this initiative.

Pacrim Hospitality Services Inc. is one of Canada’s largest, privately-owned hotel management companies with a portfolio of 60 hotels throughout Canada and the United States totaling more than 6,000 hotel rooms and suites. Pacrim Hospitality Services Inc. (PHSI) is the winner of the 2008 Pinnacle Award as Canada’s Hotel Company of the Year and is the preferred management company of Holloway Lodging REIT. PHSI is headquartered in Halifax, Nova Scotia.

About CFHS
The Canadian Federation of Humane Societies is the National voice of humane societies and SPCAs. CHFS brings together those who work with, and care for animals to promote respect and humane treatment toward all animals. Since we were founded in 1957, we earned our solid reputation and enviable credibility as the “go-to” national voice on animal welfare issue on industry, media, government, non-governmental organizations, and the public.

02 September 2008

Hard work, customer and community focus and dedication to “the basics” of the hospitality business have paid off in national recognition for Pacrim Hospitality Services Inc. (PHSI) as the company has been named the 2008 Pinnacle Award winner as Canada’s hotel Company of the Year by Hotelier magazine.

“It’s with great pride that on behalf of our 1,600 employees, partners, investors and hotel owners I accept this gratifying award,” Glenn Squires, CEO of PHSI said today. “Our company began in 2000 by managing four hotels in Atlantic Canada. With attention to detail, a bias for action and plain old hard work our portfolio numbers 59 hotels in Canada and the US and more than 6,000 hotel rooms and suites,” Mr. Squires said.

The Pinnacle Awards are described by Hotelier Magazine as “the Academy Awards of the dynamic $51.1 billion foodservice and hospitality industry” and the industry’s national recognition programs. “As the 2008 Pinnacle Award winner, Pacrim Hospitality Services Inc. joins outstanding companies who have accepted the award and are leaders in our industry,” Rosanna Caira, Editor/Publisher of Hotelier said today. “The growth of Pacrim Hospitality and its impact on the national hospitality industry makes the company a worthy winner.”

The Pinnacle Award for Company of the Year recognizes Pacrim Hospitality’s impact on the hospitality industry, its innovations and staff accomplishments and as well as commitment to community. “The 2008 Pinnacle Award belongs to the entire team at Pacrim Hospitality,” Mr. Squires said. “We pride ourselves in making our hotels comfortable and welcoming places to stay and meet. However it’s also important that they be satisfying and rewarding workplaces and contributors to their communities. This award recognizes such all-round achievement,” he added.

The 2008 Pinnacle Awards will be presented in December 2008 at a luncheon in Toronto. “It is our intent to celebrate the award with our staff members from British Columbia, to Newfoundland and Labrador and the Northwest Territories—we all take pride in this achievement.”

Pacrim Hospitality Services Inc. is one of Canada’s largest, privately-owned hotel management companies with a portfolio of 59 hotels throughout Canada and the United States totaling more than 6,000 hotel rooms and suites. Pacrim Hospitality Services Inc. (PHSI) is the winner of the 2008 Pinnacle Award as Canada’s Hotel Company of the Year and is the preferred management company of Holloway Lodging REIT. PHSI is headquartered in Halifax, Nova Scotia.

06 May 2008

A defining feature of the recently renovated Crowne Plaza Lord Beaverbrook Hotel in downtown Fredericton, New Brunswick is its close proximity to the majestic Saint John River. However that same scenic location is also squarely in the flood plain of the powerful river and this afternoon (May 07-2008) the hotel reopens at full service for the first time in seven days as the clean-up continues from record-breaking floods in New Brunswick's capital city.

"It is a testament to the emergency efforts of the city and the province, the leadership of the hotel's management team and dedication of the staff that the Crowne Plaza Lord Beaverbrook reopens today, virtually free of any damage to guest related areas of the hotel," Glenn Squires, CEO of management company Pacrim Hospitality Services Inc. (PHSI) said today. Last Wednesday (April 30, 2008) 200 guests were evacuated from the hotel as flood waters reached record levels in Fredericton. "The initial concern for the hotel was our guests and their safety and comfort...yet once each was settled the 24-7 battle against relentless rising water became the focus of the Crowne Plaza team,"

Mr. Squires said. Even Prime Minister Steven Harper could not be accommodated when he traveled to view damage in the area. The hotel's General Manager Walther Lauffer and Regional Chief Engineer Ron Hebert lead the 'round the clock efforts of the staff of 120 people who kept guests and clients advised of the status of the closure and were determined to avoid significant property damage if at all possible. "In teams of 20, everyone from food and beverage and housekeeping staff to the sales team manned pumps and generators, moved furniture to higher ground and sand-bagged as required to ensure the Crowne Plaza is in a position to re-open today without any long-term damage to guests' comfort and services," GM Walter Lauffer said. All guest rooms, meeting areas, catering and dining area of the hotel have re-opened this afternoon. The new saltwater swimming pool will re-open tomorrow (Thursday) and the full service Arabesque Spa on Friday. "Even the parking lot, which spent days under 1.9 meters of water, has been cleared and swept."

The hotel is owned by Aquilini Investments of Vancouver, British Columbia, "the principals of which have expressed their appreciation and admiration to the staff," Glenn Squires added. Mr. Lauffer indicated that working on-site; it was clearly the "amazing combined efforts" of the City of Fredericton, the provincial Environment Department, the Emergency Measures Organization (EMO) and NB Power that managed a dangerous and difficult situation.

Pacrim Hospitality Services Inc. is one of Canada's largest, privately-owned hotel management companies with a portfolio of some 60 hotels throughout Canada and the United States totaling more than 6,000 hotel rooms and suites. Pacrim Hospitality is the preferred management company of Holloway Lodging REIT and is based in Halifax, Nova Scotia. Pacrim manages 19 hotels in Atlantic Canada, seven of them in New Brunswick.

2008 News