Holiday Inn Express Deer Lake

• Certificate of Excellence (2013, 2014, 2015, 2016, 2017, 2018, 2019) - Based on an average rating of four or higher out of a possible five as reviewed by travelers on TripAdvisor. Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travelers.

• Rated #1 Holiday Inn Express in Canada (2014) - for Breakfast Bar Heart Beat Score – Based on guest comments.
• Torchbearer Award (2018) - given to less than 2% of IHG branded properties in North America - based on overall quality and guest satisfaction.
• Spirit of True Hospitality Award (2021) - recipients must have completed a full year of service with guest scores exceeding 90% for “Guest Love”, Room Cleanliness and COVID Health & Safety.

Super 8 Amherst

• Top 8 Award of Excellence (2004, 2006, 2007) - The Top 8 Awards are earned by the eight hotels that have achieved the best total Quality Assurance scores for the award period. The following conditions must also be met: - hotel must have been open during the entire award period; Comment Card ratings vs. system averages must be exemplary and the hotel must have received less than one Customer Services complaint per 1,000 rooms sold.
• Golden Pineapple Award (2004) - Presented to Super 8 Amherst for "going out of their way" to assist guests during a January blizzard. The hotel went out of its way to provide food and shelter to guests while stranded for a 2 day period. Nominated by a member of the hotel's community, the Golden Pineapple Hospitality Award may be earned by individual employees or managers or by groups of employees who have demonstrated an extraordinary commitment to guest service and/or community involvement.
• Pride of Super 8 Designation - recognizes individual hotels that have exceeded the chain's standards in all areas of quality, service and cleanliness. Each member of this elite group of hotels is recognized as a "Pride of Super 8" location and has demonstrated the ability to deliver consistent quality to Super 8 guests.
• GM of the Year (2010) - The Manager of the Year award recognizes a general manager who exceeds normal job expectation. This award is presented to only 1 general manager per year in the Super 8 system.

• Certificate of Excellence (2013, 2014, 2015, 2016, 2017, 2018, 2019) - Based on an average rating of four or higher out of a possible five as reviewed by travelers on TripAdvisor. Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travelers.

• Best Hotel Amherst News Reader's Choice Award (2017, 2018) - Based on voting from Amherst area residence through an online poll provided by Amherst Daily News.

Quaity Inn & Suites Kindersley

• International Business Award for Excellence in Leisure and Hospitality (2019, 2020)

Crowne Plaza Suffern

• Renovation Award (2011) - based on design, construction and enhanced guest perception
• Torchbearer Award (2013, 2014, 2015) - given to less than 2% of IHG branded properties in North America – based on overall quality and guest satisfaction.

• Certificate of Excellence (2012, 2013 2014, 2015, 2016, 2017, 2018, 2019) - Based on an average rating of four or higher out of a possible five as reviewed by travelers on TripAdvisor. Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travelers.

Pacrim Hospitality Services Inc. - Head Office

• Healthy Workplace Award (2010) - presented to an organization whose employees were surveyed regarding employee initiatives in personal health and fitness, physical environment of the workplace and psychological heath.

• Pinnacle Award Hotel Company of the Year (National) (2008) - presented to an organization that has made a significant impact on the industry through employee training programs, new products and/or techniques, growth and has contributed significantly to the community at large through participation in civic, community, charitable and educational affairs.

• Developer of the Year (Canada) (2006)

• Tops in Hospitality Award (2008) - in recognition of the greatest percentage increase hotel category. PHSI achieved a year over year sales volume increase of more than 90 percent, the largest among Canadian hotel companies.

• Accommodations Sector Award (2001) - presented to an organization that exemplifies a successful business operation which would include but is not limited to the following practices:
  • Commitment to service excellence
    Continually striving to improve product and service
    Showing innovation and creativity in sales, marketing and promotion
    Showing commitment to encouraging a training culture – staff training and personal development
    Involvement in local, provincial or national Tourism Industry activities
    Recognizing and appreciating Nova Scotia's cultural diversity
• Human Resources Award (2004) - presented to an individual or organization that has demonstrated exemplary leadership in the development of future professionals for the Tourism Industry through education and training.
• Vision Award (2007) – presented to Glenn Squires for his vision which demonstrated leadership which contributed significantly to the economic success of the Nova Scotia Tourism Industry.

• Dennis Brown Memorial Award (2009) - presented to PHSI for its achievement in developing a significant number of Super 8 properties across Canada 'from the ground up".

• Business of the Year – Multiple Unit Award (2009) - presented in recognition of PHSI's significant contribution to the tourism industry reflected in the energy, commitment to service and vision that is evident in its operations. Areas of consideration include visitor satisfaction focus on human resources, business results, positive contribution to the image of Canada's tourism industry, involvement in the tourism community and the vision for the future.