Our Management Services ensure a quality experience
Pacrim has developed clearly defined and operational systems that have been implemented by an experienced hotel management team. Pacrim will take over management of an existing property, of any brand, and use expertise to improve performance.
Since PHSI’s inception in 1997, its success has been guided by its Commitment to Excellence which is supported through highly-motivated, success driven individuals. PHSI’s team creates and shares best practices, optimizes cost savings across departments and strengthens hotel management leadership.
PHSI’s hotel management success is built on four principles:
- Operate the best property in its segment within the market
- Hire, train & retain talented people
- Achieve superior levels of guest satisfaction
- Challenge employees to be creative and innovative
PHSI’s strategy for the successful execution of each principle is to closely monitor and manage the following 6 pillars of our business:
- House profit
- Market share
- Quality inspections
- Guest satisfaction
- Employee satisfaction
- Sales contribution